ft888 Privacy Policy — How We Protect Your Data

ft888 ("we", "us", "the Company") is committed to protecting the privacy of every registered player on the ft888.bio platform. This Privacy Policy sets out the types of personal data we collect, the purposes for which we process it, the legal bases on which we rely, the third parties with whom we may share it, and the rights that you — as a data subject — hold with respect to your personal information.

By registering an account on ft888.bio or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to the practices described in this policy, you should not use the ft888 platform. This policy should be read together with our Terms and Conditions, which also govern your use of ft888.bio.

ft888 processes the personal data we collect for the following specific purposes. We do not use your data for purposes that are incompatible with those listed here without first seeking your explicit consent.

• To create and manage your ft888 player account, verify your identity and age, and maintain your account in good standing.
• To process deposits, withdrawals, and other financial transactions via your chosen payment method including bKash, Nagad, or Rocket.
• To comply with anti-money-laundering (AML), know-your-customer (KYC), and responsible gaming obligations under applicable regulations.
• To deliver, personalise, and improve the ft888 platform experience for Bangladesh players, including presenting relevant promotions and game recommendations.
• To provide player support, resolve disputes, investigate complaints, and respond to your queries submitted via support channels.
• To detect, prevent, and investigate fraud, abuse, cheating, and any other prohibited conduct on the ft888 platform.

ft888 does not sell your personal data to third parties for their own marketing purposes. Where we share data with third-party service providers, this is solely to enable us to operate and improve the ft888 platform for the benefit of our players, under data processing agreements that require those providers to handle your data in accordance with this policy and applicable law.

ft888 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used.

ft888 does not sell, rent, or trade your personal data to third parties for their independent commercial use. We share your data only in the following limited circumstances, and always subject to data processing agreements that require recipients to handle your information securely and lawfully.

• Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely to process your financial transactions on the platform.
• Identity verification and KYC service providers — to verify player age, identity, and address as required by responsible gaming and AML obligations.
• Game content providers and platform technology partners — to deliver gaming content and maintain platform functionality. These providers access only the minimum data necessary to perform their services.
• Regulatory and law enforcement authorities — where ft888 is required by applicable law, court order, or regulatory direction to disclose player data. ft888 will notify affected players of such disclosure where permitted to do so by law.

All third parties with whom ft888 shares personal data are contractually required to implement appropriate technical and organisational security measures to protect that data and to use it only for the specified purpose.

ft888.bio uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use the site so we can improve the experience over time. The following types of cookies are used on ft888.bio.

• Essential cookies — required for core platform functionality including login session management, security token validation, and payment flow authentication. These cannot be disabled without breaking the platform.
• Functional cookies — used to remember your language and display preferences, game lobby filters, and other personalisation settings across sessions.
• Analytics cookies — used to collect anonymised data on how players navigate ft888.bio, which features they use most, and where technical issues arise. This data is used to improve the platform and does not identify individual players.

You may manage or restrict non-essential cookies through your mobile browser's privacy and cookie settings. Please note that disabling certain cookies may affect the functionality of some features on ft888.bio. ft888 does not use third-party advertising cookies or cross-site tracking pixels.

ft888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and accounting obligations. The following general retention guidelines apply: account data and identity verification records are retained for the duration of your active account plus a minimum of five years following account closure; financial transaction records are retained for a minimum of seven years to satisfy AML and financial record-keeping obligations; support communications are retained for three years from the date of the last interaction.

When personal data is no longer required for any permissible purpose, ft888 will securely delete or irreversibly anonymise that data in accordance with industry best practices. Players who request deletion of their account data should be aware that ft888 may be legally required to retain certain records even after account closure, and will inform the player of any such retention obligations at the time of the deletion request.

ft888 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption across all data transmissions between your device and ft888.bio, secure storage of personal and financial data using industry-standard encryption protocols, access controls that restrict internal access to personal data on a strict need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and a dedicated incident response process for addressing potential data breaches promptly.

While ft888 employs robust security practices, no digital platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the security of their own account credentials and should use strong, unique passwords and enable any available two-factor authentication features. If you believe your account has been compromised, please contact ft888 support immediately via the details in Section 11.

As a data subject whose personal information is processed by ft888, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact ft888 support using the details provided in Section 11 of this policy. ft888 will respond to all valid data rights requests within a reasonable timeframe.

The ft888 platform is strictly intended for adults aged 21 and above. ft888 does not knowingly collect or process personal data relating to individuals under the age of 21. If ft888 discovers or is notified that personal data belonging to a person under 21 has been collected through the platform, that data will be deleted immediately, the associated account will be suspended, and any outstanding balance will be held pending investigation. We actively employ age verification checks during registration and at intervals during a player's use of the platform to enforce this restriction.

ft888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or regulatory requirements. When material changes are made to this policy, ft888 will endeavour to notify registered players via account notification or a notice on ft888.bio prior to the changes taking effect. The "Last updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of ft888.bio after any update to this Privacy Policy constitutes your acceptance of the revised version. ft888 recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being handled. If you have any concerns about a change to this policy, please contact ft888 support before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which ft888 processes your personal data, please contact our support team. ft888 is committed to addressing all privacy-related queries promptly and transparently. All data rights requests must be submitted in writing and will be acknowledged within five business days.

When contacting ft888 about a data protection matter, please include your registered username, a clear description of your query or request, and any relevant reference numbers or dates to help us locate the relevant records and respond efficiently. ft888 will not ask you to share your account password when verifying your identity for a data rights request.